Privacy Policy for 99jili

99jili ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the 99jili platform. This Privacy Policy has been prepared to inform you — clearly and transparently — about how we handle your personal information.

This policy is intended to comply with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. As a player based in the Philippines, you are entitled to the protections afforded by this legislation, and 99jili takes those obligations seriously.

By accessing the 99jili platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

99jili collects personal data in several categories depending on how you interact with the platform. The following table outlines the types of data we collect and the context in which each type is gathered:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory obligation.

99jili collects personal data through the following methods:

• Direct submission — data you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting our support team.
• Automated collection — technical and usage data collected automatically when you access the platform, including through cookies, log files, and session tracking technologies.
• Third-party sources — identity and payment verification data received from approved third-party service providers such as payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and identity verification partners.
• Regulatory sources — data received from regulatory bodies or law enforcement agencies in connection with compliance obligations.

99jili uses the personal data we collect for the following purposes:

• Account management — to create, maintain, and secure your 99jili player account.
• Identity verification — to verify your age (21+), identity, and eligibility to use the platform in compliance with Philippine law and regulatory requirements.
• Payment processing — to process deposits, withdrawals, and refunds through your chosen payment method.
• Platform operation — to deliver games, process wagers, calculate winnings, and maintain the technical functionality of the platform.
• Customer support — to respond to your inquiries, resolve disputes, and provide assistance with account-related issues.
• Fraud prevention & security — to detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform.
• Responsible gaming — to monitor gameplay patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion and limit-setting tools.
• Legal compliance — to meet our obligations under Philippine law, including anti-money laundering (AML) regulations and data protection requirements.
• Platform improvement — to analyze usage data and improve the performance, design, and features of the 99jili platform.
• Marketing communications — to send you promotional offers and updates about 99jili, where you have consented to receive such communications. You may opt out at any time.

99jili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

99jili processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity — processing required to fulfill our obligations to you under the Terms & Conditions, including account management and payment processing.
• Legal obligation — processing required to comply with applicable Philippine laws and regulatory requirements, including KYC, AML, and responsible gaming obligations.
• Legitimate interests — processing carried out for the legitimate business interests of 99jili, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent — processing based on your explicit consent, such as the receipt of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

99jili does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your data with the following categories of recipients only where necessary and lawful:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment service providers, for the purpose of processing financial transactions.
• Identity verification providers — third-party KYC and age verification services used to confirm your identity and eligibility.
• Technology service providers — cloud hosting, data storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory authorities — government agencies, law enforcement bodies, and regulatory authorities in the Philippines where disclosure is required by law or court order.
• Game content providers — game studios and software providers whose games are available on the 99jili platform, to the extent necessary for game operation and dispute resolution.

In the event of a merger, acquisition, or sale of all or part of the 99jili business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy terms applicable to your data going forward.

99jili retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with our internal data disposal procedures.

99jili implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 99jili platform
• Encryption of sensitive data at rest, including financial information and identity documents
• Role-based access controls limiting data access to authorized personnel only
• Regular security audits and vulnerability assessments of platform infrastructure
• Multi-factor authentication requirements for administrative access to player data systems
• Incident response procedures for detecting, reporting, and managing data breaches

In the event of a data breach that is likely to result in a risk to your rights and freedoms, 99jili will notify the relevant regulatory authority and affected players in accordance with applicable legal requirements and within the timeframes prescribed by law.

99jili uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support platform security. The types of cookies we use include:

• Essential cookies — required for the platform to function correctly, including session management and security features. These cannot be disabled without affecting platform functionality.
• Performance cookies — used to collect anonymized data about how players use the platform, helping us identify areas for improvement.
• Functional cookies — used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies — used to understand aggregate usage patterns across the platform. Data collected through analytics cookies is anonymized and not linked to individual player accounts.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 99jili platform. Detailed cookie management instructions are available in the help section of most major browsers.

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by 99jili:

• Right to be informed — the right to know what personal data we hold about you and how it is being used, as set out in this Privacy Policy.
• Right of access — the right to request a copy of the personal data we hold about you.
• Right to rectification — the right to request correction of inaccurate or incomplete personal data.
• Right to erasure — the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability — the right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to withdraw consent — where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 99jili support team using the contact details provided in Section 14 of this policy. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.

The 99jili platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under the minimum age requirement, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the 99jili platform or provided us with personal data, please contact our support team immediately so that we can investigate and take appropriate action.

The 99jili platform may contain references to third-party services such as payment providers. Please note that once you leave the 99jili platform and access a third-party service, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you use in connection with your 99jili account.

99jili is not responsible for the privacy practices or content of any third-party websites or services, and we make no representations or warranties regarding their data handling practices.

99jili may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the 99jili platform after any update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 99jili handles your personal data, please contact our Data Privacy team. We are committed to addressing all privacy-related inquiries promptly and transparently.

You can reach us through the following channel:

Our support team is available 24 hours a day, 7 days a week. When submitting a data-related request, please include your registered email address and a clear description of your request so we can process it efficiently. We aim to respond to all privacy inquiries within 15 business days.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC), the regulatory body responsible for enforcing the Data Privacy Act of 2012.